BCS Automobile Insurance
BCS Automobile Insurance
BCS Insurance is a company based out of Oakbrook Terrace, Illinois. Founded in 1949 under the name Medical Indemnity of America, BCS Insurance focuses on medical insurance but does offer automobile insurance through their affiliation with Blue Cross and Blue Shield. It was in 1985 that BCS officially began offering automobile insurance.
What They Offer
BCS Insurance is actually a much smaller piece of a very large conglomeration of insurance services that include the following:
- Cars
- Boats
- Business
- Home
- Agriculture
BCS Insurance is geared towards the needs of corporations, mostly in the commercial fields. While they will cover an individual, their plans are set up to provide the most benefit for an entity that is covering multiple vehicles. The more vehicles covered, the more auto insurance discounts the plan will qualify for.
They have declared themselves to be specialists in the commercial market but work closely with industrial customers as well. Whether you are looking for business or individual car insurance, enter your ZIP code in our car insurance comparison tool to find the best car insurance quotes for FREE.
Customer Service Goals
A nationally recognized insurance rater, A.M. Best, gives BCS an “A” rating. This extraordinarily high rating places them among the most highly rated insurance providers in the country. The company attributes these ratings to four very specific goals that it constantly strives to achieve:
- It is their goal to develop creative insurance solutions for the needs of any business that wants to use the Blue Cross and Blue Shield programs.
- They attempt to address any risks that may be associated with the particular coverage needs for the company that needs insurance and any employees that company may be affecting with their insurance decisions.
- They want to offer only insurance programs that are within their underwriting expertise and never try to present themselves as offering any service of which they are not experts.
- Finally, when they have an issue with a service they do not want a client to simply walk away. Instead, it is their goal to help a client find a suitable alternative through partnerships with several outside organizations.
By following these four rules, BCS feels that it can better serve the needs of its customers without losing any quality of service. The company has set up many levels of self governance to insure that these rules are followed on every level of its service. Any violations of these rules is purported to be immediately handled by an oversight committee. The high ranking with A.M. Best would indicate that this self governance is effective and trustworthy.
Company Governance
It is important to understand the governance of BCS Insurance. Ultimately, any decisions made by the company must be approved by their parent company, BCS Financial Corporation. The parent company is located in Delaware. This is important because not all decisions on claims will be handled by a local representative and the ultimate decision may come from an employee in another state. The organization of the company is top-notch.
The clarity of operation allows a potential customer to find exactly which department they need to reach without a lot of searching or playing phone tag. The departments listed for the corporate staff are as follows:
- Executive Division
- Marketing Division– Plan Business
- Marketing Division– Commercial Business
- Underwriting Division
- Actuarial Division
- Administration & Cash Operations
- Claim Administration and Compliance
- Compliance
- Corporate Services Division
- Corporate Audit
- Management Information Systems Division
- Financial Accounting and Reporting Division
- Financial Services Division
- Human Resources & Legal
It is also important to note that commercial plans tend to involve a lot more risk because they involve a lot more users. Single user plans are simple because a single car typically only has one or two drivers. The corporate plans often cover hundreds of cars with hundreds of drivers. These drivers have driving records that range wildly from incredibly safe to hazardous. Due to these issues, BCS has set up a board of directors to deal with the specific challenges of large group insurance coverage. Find affordable car insurance for FREE by entering your ZIP code above.
Community Efforts
BCS also works closely with the community by underwriting plans for a subsidiary company called AmeriCorps. AmeriCorps offers assistance to the underprivileged members of society on a voluntary basis. While an admirable pursuit, it still comes with liability dangers. BCS helps mitigate those dangers through their assistance with insurance for both volunteers and those being helped by AmeriCorps.
In an effort to keep customers well informed, BCS constantly updates a section on their website called the White Paper Library. It is the goal of this section to keep customers up-to-date on critical matters within the insurance world. Not only does this service help the customers but it helps keep the risk managers abreast of any topics that might have otherwise gone unnoticed.
BCS offers a variety of car insurance products and sells both individual and business car insurance. To get cheap car insurance quotes for FREE enter your ZIP code in our car insurance comparison tool.